Segway Support

Returns & Shipping

Returns policy

Our Returns Policy is set out in our Purchase & Warranty Agreements.

Shipping policy

Segway New Zealand offers free delivery in the Auckland region. Products can also be collected from our Auckland office by oppointment.

Segway New Zealand usually ships Segway PTs nationwide via Owens Road Transport and/or Mainfreight.

Parts and Accessories are usually shipped via courier. Some small, low-value items may be mailed.

It is important to provide full delivery address details including phone contact, and any special instructions.

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