Segway New Zealand is ready to answer your questions about your Segway PT. Whether it is via the Web, email, or by phone, our representatives are ready to serve your needs.
Toll-free: 0800 2 SEGWAY (0800 2 734 929)
Hours of Support Operation:
9:00 am - 6:00 pm Monday - Friday
10:00 am - 4:00 pm Saturday, Sunday and Public Holidays
Our Courtesy Loaner Program keeps you movingSegway New Zealand has a fleet of Segway PT PowerBases (the platform you stand on, including the wheels) available for loan or hire. In the event that we are unable to resolve an issue promptly we offer the free loan of courtesy PowerBase to keep owners of Segway products that are under warranty moving. Simply attach your LeanSteer Frame (i2/x2) or Handlebar (HT/XT/GT) together with your Batteries to our Loaner PowerBase and you'll be moving again.
Our courtesy fleet consists of one PowerBase for i2 owners, one PowerBase for x2 owners, one PowerBase for HT i167/170/180/GT owners, and one PowerBase for XT owners. These are available on a first-come basis.
For owners of Segway products not covered by warranty, a hire charge applies to all PowerBases. Freight charges for delivery and return apply to all out-of-warranty loans, or you can collect from Segway New Zealand..